Refund policy

Last updated: 4 October 2026

Try before you buy

Every new customer can use the full version of StabLib FX free for 14 days, so you can make sure it works with your computer and your DAW before you pay anything.

Changed your mind

If you're not happy with your first payment, email support@stablibfx.com within 14 days of it, from the email address you bought with, and we'll refund it in full. This also applies to the first payment of a yearly subscription, and to Studio subscriptions. You don't need to give a reason. At checkout you agree to get StabLib FX straight away, which by law ends the usual right to cancel a digital purchase; this promise gives you the 14 days anyway. Later renewals aren't refunded, but you can cancel at any time and you won't be charged again (see our terms of sale).

If something's wrong

If StabLib FX is faulty or doesn't work as described, tell us: we'll fix it, and if we can't, you're entitled to a refund under the Consumer Rights Act 2015. This is in addition to everything above, and nothing in this policy affects your legal rights.

How refunds are made

Refunds are made by our reseller, Moonbase, to the payment method you used, usually within 5 to 10 working days. Once a subscription is refunded, its licence ends and StabLib FX stops processing audio on your computers (your projects and settings are kept).